FAQs

Why is the store interface messed up after activating the app?

This issue may be related to jQuery code conflict between theme and app. To fix, please follow these instructions:

In app admin, go to Settings -> Other settings (for developer) -> Include jQuery -> Uncheck

How to add FAQ content to product page?

First, you need to determine which section of the page you will add FAQ content to.

  • If you want to add a product description, just get the embed-code and add it there (Go to Products -> Select a product to edit -> Paste the embed-code in the product description).

  • If you want to add another section to the product page, go to Online Store -> Themes -> Customize -> Select the product template -> Add section/block -> Paste FAQ embed-code

Completed all the installation steps but why is the content not showing?

There are 2 things you need to check to troubleshoot:

  1. Go to Pages -> FAQs page -> Check if the app's embed code is still on this page

  2. Go to Online Store --> Customize theme -> FAQ page template -> Check if the Page section is hidden

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