Getting Started
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To create an FAQs page, you first need to create a category for questions (You can create multiple categories).
Click app name (DDSHOP FAQ page) on the left menu to go to the app dashboard -> FAQs -> click the Add category button.
Icon: select icon for category.
Hide this FAQ category on the main FAQ page when you use it on the product page: In some cases, store owners want to hide the categories menu when embedding FAQ content on product pages, this option will help do that.
Hide FAQ category name: Use in case you only want to display a list of questions and answers without displaying the category name.
Sort order: set the sort order of categories on the menu.
Once created, this category will be displayed in the list on the left menu. You can enable/disable, edit, delete, get the embed code by clicking on the corresponding icon below the category name.
Select a category from the category list, then click the Add a question button.
The content editor allows you to create unique, professional content with a high degree of customization.
After creating a Question & Answer, it will be displayed in the list on the right. You can also edit, delete, enable/disable it by clicking on the corresponding icons of the Question & Answer.
You can change the order of questions by dragging and dropping their positions.
A new & superior feature has just been updated for the application: generating a list of questions and answers automatically with AI.
To use this feature:
You are using the app's highest plan - Unlimited plan
Go to FAQs menu on the left -> Create new category or click on an existing category -> Click on the Generate FAQ with AI button -> Select language -> Enter product description (required) -> Select the number of characters for each question and answer -> Select number of questions and answers -> Click the Generate FAQ with AI button -> Edit the content for questions and answers (if needed) -> Click the Save button
The application will automatically create an FAQ page for your website with the corresponding link: https://yourdomain/pages/main-faqs
If you don't want to use the default page created by the application, you can create your own FAQ page by inserting the Short-code/HTML code into the content of any page/post you want.
Short-code: [ddshop-faq]
HTML code: <div id="ddshopfaq-wrapper"></div>
To add the FAQ code on a specific page, follow these steps:
Go to Pages in Shopify backend
Add a new page or edit a page
Add the FAQ code to the page content
Click Save button
Here is the result:
