> For the complete documentation index, see [llms.txt](https://faq-guide.ddshopapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq-guide.ddshopapps.com/master.md).

# Getting Started

## Create a FAQs page

To create an FAQs page, you first need to create a category for questions (You can create multiple categories).

### 1. Create a FAQ category

Click app name (**DDSHOP FAQ page**) on the left menu to go to the app dashboard -> **FAQs** ->  click the **Add category** button.

<figure><img src="/files/lZmElqa160jsCWXOQ8B3" alt=""><figcaption></figcaption></figure>

* **Icon**: select icon for category.
* **Hide this FAQ category on the main FAQ page when you use it on the product page**: In some cases, store owners want to hide the categories menu when embedding FAQ content on product pages, this option will help do that.
* **Hide FAQ category name**: Use in case you only want to display a list of questions and answers without displaying the category name.
* **Sort order**: set the sort order of categories on the menu.

Once created, this category will be displayed in the list on the left menu. You can enable/disable, edit, delete, get the embed code by clicking on the corresponding icon below the category name.

<figure><img src="/files/PmrH1ii1mYGzsHDXABRq" alt=""><figcaption></figcaption></figure>

### 2. Create a Question & Answer

Select a category from the category list, then click the **Add a question** button.

<figure><img src="/files/0ZVZtIeKQSe3vLjzljvu" alt=""><figcaption></figcaption></figure>

The content editor allows you to create unique, professional content with a high degree of customization.

<figure><img src="/files/TFNEde2h9YO9DVD3r9SQ" alt=""><figcaption></figcaption></figure>

After creating a Question & Answer, it will be displayed in the list on the right. You can also edit, delete, enable/disable it by clicking on the corresponding icons of the Question & Answer.&#x20;

<figure><img src="/files/OyD1iuIUHHx2zdvAyZWs" alt=""><figcaption></figcaption></figure>

You can change the order of questions by dragging and dropping their positions.

### 3. Genarate Questions & Answers with AI (Unlimited Plan)

A new & superior feature has just been updated for the application: generating a list of questions and answers automatically with AI.

To use this feature:

* You are using the app's highest plan - Unlimited plan
* Go to **FAQs** menu on the left -> Create new category or click on an existing category -> Click on the **Generate FAQ with AI** button -> Select language -> Enter product description (required) -> Select the number of characters for each question and answer -> Select number of questions and answers -> Click the **Generate FAQ with AI** button -> Edit the content for questions and answers (if needed) -> Click the **Save** button

<figure><img src="/files/3pBawMJDrBaZ3iPWIIJO" alt=""><figcaption></figcaption></figure>

### 4. Add FAQ content to a page

The application will automatically create an FAQ page for your website with the corresponding link: **<https://yourdomain/pages/main-faqs>**

#### 3.1. Add short-code to page content

If you don't want to use the default page created by the application, you can create your own FAQ page by inserting the **Short-code**/**HTML code** into the content of any page/post you want.

* Short-code: **\[ddshop-faq]**
* HTML code: **\<div id="ddshopfaq-wrapper">\</div>**

To add the FAQ code on a specific page, follow these steps:

* Go to Pages in Shopify backend
* Add a new page or edit a page
* Add the FAQ code to the page content
* Click Save button

![](/files/mBrhd5Y2amo4IC16vr7s)

#### 3.2 Add FAQ content by adding app block

<figure><img src="/files/eh7dnQi2XThOlJLj6JcU" alt=""><figcaption></figcaption></figure>

Here is the result:

![](/files/zFUcLpnEDct2nOwvANL5)
