Getting Started

Create a FAQs page

To create an FAQs page, you first need to create a category for questions (You can create multiple categories).

Create a FAQ category

Click app name (D:FAQ page) on the left menu to go to the app main admin page -> click the Add category button.

  • Icon: select icon for category.

  • Hide this FAQ category on the main FAQ page when you use it on the product page: In some cases, store owners want to hide the categories menu when embedding FAQ content on product pages, this option will help do that.

  • Hide FAQ category name: Use in case you only want to display a list of questions and answers without displaying the category name.

  • Sort order: set the sort order of categories on the menu.

Once created, this category will be displayed in the list on the left menu. You can enable/disable, edit, delete, get the embed code by clicking on the corresponding icon below the category name.


Create a Question & Answer

Select a category from the category list, then click the Add a question button.

The content editor allows you to create unique, professional content with a high degree of customization.

After creating a Question & Answer, it will be displayed in the list on the right. You can also edit, delete, enable/disable it by clicking on the corresponding icons of the Question & Answer.

You can change the order of questions by dragging and dropping their positions.


Add a FAQ page

The application will automatically create an FAQ page for your website with the corresponding link: https://yourdomain/pages/main-faqs

If you don't want to use the default page created by the application, you can create your own FAQ page by inserting the Short-code/HTML code into the content of any page/post you want.

  • Short-code: [ddshop-faq]

  • HTML code: <div id="ddshopfaq-wrapper"></div>

To add the FAQ code on a specific page, follow these steps:

  • Go to Pages in Shopify backend

  • Add a new page or edit a page

  • Add the FAQ code to the page content

  • Click Save button

Here is the result:

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