# Getting Started

## Create a FAQs page

To create an FAQs page, you first need to create a category for questions (You can create multiple categories).

### 1. Create a FAQ category

Click app name (**DDSHOP FAQ page**) on the left menu to go to the app dashboard -> **FAQs** ->  click the **Add category** button.

<figure><img src="/files/lZmElqa160jsCWXOQ8B3" alt=""><figcaption></figcaption></figure>

* **Icon**: select icon for category.
* **Hide this FAQ category on the main FAQ page when you use it on the product page**: In some cases, store owners want to hide the categories menu when embedding FAQ content on product pages, this option will help do that.
* **Hide FAQ category name**: Use in case you only want to display a list of questions and answers without displaying the category name.
* **Sort order**: set the sort order of categories on the menu.

Once created, this category will be displayed in the list on the left menu. You can enable/disable, edit, delete, get the embed code by clicking on the corresponding icon below the category name.

<figure><img src="/files/PmrH1ii1mYGzsHDXABRq" alt=""><figcaption></figcaption></figure>

### 2. Create a Question & Answer

Select a category from the category list, then click the **Add a question** button.

<figure><img src="/files/0ZVZtIeKQSe3vLjzljvu" alt=""><figcaption></figcaption></figure>

The content editor allows you to create unique, professional content with a high degree of customization.

<figure><img src="/files/TFNEde2h9YO9DVD3r9SQ" alt=""><figcaption></figcaption></figure>

After creating a Question & Answer, it will be displayed in the list on the right. You can also edit, delete, enable/disable it by clicking on the corresponding icons of the Question & Answer.&#x20;

<figure><img src="/files/OyD1iuIUHHx2zdvAyZWs" alt=""><figcaption></figcaption></figure>

You can change the order of questions by dragging and dropping their positions.

### 3. Genarate Questions & Answers with AI (Unlimited Plan)

A new & superior feature has just been updated for the application: generating a list of questions and answers automatically with AI.

To use this feature:

* You are using the app's highest plan - Unlimited plan
* Go to **FAQs** menu on the left -> Create new category or click on an existing category -> Click on the **Generate FAQ with AI** button -> Select language -> Enter product description (required) -> Select the number of characters for each question and answer -> Select number of questions and answers -> Click the **Generate FAQ with AI** button -> Edit the content for questions and answers (if needed) -> Click the **Save** button

<figure><img src="/files/3pBawMJDrBaZ3iPWIIJO" alt=""><figcaption></figcaption></figure>

### 4. Add FAQ content to a page

The application will automatically create an FAQ page for your website with the corresponding link: **<https://yourdomain/pages/main-faqs>**

#### 3.1. Add short-code to page content

If you don't want to use the default page created by the application, you can create your own FAQ page by inserting the **Short-code**/**HTML code** into the content of any page/post you want.

* Short-code: **\[ddshop-faq]**
* HTML code: **\<div id="ddshopfaq-wrapper">\</div>**

To add the FAQ code on a specific page, follow these steps:

* Go to Pages in Shopify backend
* Add a new page or edit a page
* Add the FAQ code to the page content
* Click Save button

![](/files/mBrhd5Y2amo4IC16vr7s)

#### 3.2 Add FAQ content by adding app block

<figure><img src="/files/eh7dnQi2XThOlJLj6JcU" alt=""><figcaption></figcaption></figure>

Here is the result:

![](/files/zFUcLpnEDct2nOwvANL5)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://faq-guide.ddshopapps.com/master.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
